SHORETEL IS NOW PART OF MITEL. See how powering connections in the cloud is now brilliantly simple.

Training Help

Log into ShoreTel University Certification Central to register and attend courses, review your learning content, certifications, and training history.

Need a Login?

Do you need a Login to Certification Central? Be sure to review the FREE End User Training first. If you need to register and attend fee-based ShoreTel University training, you will need an account to login and access ShoreTel University Certification Central. Contact your partner to have them add your contact information and request access. If you are unsure of your partner contact, please send your request to Be sure to include your name, email, company name, phone, and mailing address.

Once your information in entered by your partner, your account is automatically created in about 1 day. Your new Certification Central account details will be sent to you via email.

Need Help? Contact us Toll Free at: +1.844.ShoreTel or via