ShoreTel University offers a variety of courses for users and administrators of all ShoreTel solutions. You'll find training options that are brilliantly simple and available in a number of flexible formats. All end-user self-paced training is offered at no charge and is available via the End User Training page. Instructor-Led end-user training is also offered for a nominal fee via ShoreTel University Certification Central.

Fee-based Administrator and ShoreTel installation certification training is also offered by ShoreTel University Certification Central and is delivered as traditional instructor-led classroom or instructor-led online (ILO) courses. ILO courses include the same training materials and interactive hands-on labs as with any traditional instructor-led course. If you prefer to learn in a traditional classroom setting; ShoreTel University offers training in major cities worldwide. You can review our current list of ShoreTel University and Authorized Training Partner training locations via the Training Locations page. Training at your site is also offered; contact us to request either a standard or tailored course to maximize return on your ShoreTel investment.

For free end-user training, select one of the following: