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Call Manager
Documentation / Downloads
User Guides
- Call Manager User Guide (ShoreTel 10.1)
- Call Manager User Guide (ShoreTel 10)
- Call Manager User Guide (ShoreTel 9.2)
- Call Manager User Guide (ShoreTel 9.1)
- Call Manager User Guide (ShoreTel 9)
- Call Manager User Guide (ShoreTel 8.1)
- Call Manager User Guide (ShoreTel 8)
- Call Manager User Guide (ShoreTel 7.5 and below)
Downloads
Call Manager can be downloaded directly from your company's ShoreWare Server. For example: http://<your server>/shorewaredirector/clientinstall
Training
Online Training

- Call Manager and IP Phone CBT (ShoreTel 10)
- Call Manager and IP Phone CBT (ShoreTel 9)
- Call Manager and IP Phone CBT (ShoreTel 8.1)
Instructor Led Training
- Personal Call Manager (TC-153)
- Operator Call Manager (TC-163)
- Workgroup Call Manager (TC-160)
- Contact Center Agent (TC-501)
- Contact Center Supervisor (TC-504)
