SHORETEL IS NOW PART OF MITEL. See how powering connections in the cloud is now brilliantly simple.

Mitel Summit, SIP and Flex Support



We offer 24x7 U.S.-based support free of charge to all customers.

Self Service

Use the Mitel Flex Knowledge Base to find answers.

Call Us

Talk to a Flex support team member at 877.487.9256.
Talk to a Summit support team member at 844.294.6750.


Email our Flex support team at
Email our Summit support team at

Live Chat

To utilize the live chat option, click the help link in the Flex or Flex Client applications.

ShoreTel Dates

Created Date 2016-03-11 - Modified Date 2017-10-03

Article: 000010511