Supported Phone Models in ST 14.2 & Connect Onsite

Content

Following is the list of Phones and Button Boxes supported in ST Connect Onsite

Phone Model

User or Purpose

Features

IP 930D Handset,
Base, and Repeater

Roaming employees such as floor
managers, filing clerks, and security guards

Cordless (DECT technology), 3 lines

IP 8830M Handset

Roaming employees such as floor
managers, filing clerks, and security guards

Ruggedized cordless (multi-cell DECT) handset for tough duty applications, such as factories and hospitals

IP 8660M Base

Roaming employees such as floor
managers, filing clerks, and security guards

Base unit for all multi-cell DECT handsets

IP 8630M Handset

Roaming employees such as floor
managers, filing clerks, and security guards

Mid-range, mainstream cordless (multi-cell DECT) handset for offices

IP 8430M Handset

Roaming employees such as floor
managers, filing clerks, and security guards

Entry-level cordless (multi-cell DECT) handset

IP 655

Executives, advanced professionals, remote workers, conference rooms

12 lines, large color touch screen, integrated VPN client, Gigabit Ethernet
Enhanced directory and call history applications, with real-time telephony presence information and visual voicemail

IP 565g

Executives, advanced professionals, remote workers

6 lines, integrated VPN client, Gigabit Ethernet,
Bluetooth

IP 560g

Operators, contact center agents, assistants, receptionists, advanced professionals, remote workers

6 lines, integrated VPN client, Gigabit Ethernet

IP 530

Professionals

3 lines, InstaDial™ functionality

IP 485g

Executives, advanced professionals

8 lines, large color screen, SIP, Gigabit Ethernet, USB port, visual voicemail, enhanced directory and
call history applications, real-time telephony presence information

IP 480g

Operators, contact center agents, assistants, receptionists, advanced professionals

8 lines, large black and white screen, SIP, Gigabit Ethernet, visual voicemail, enhanced directory and call history applications, real-time telephony presence information

IP 480

Professionals, contact center agents

8 lines, large black and white screen, SIP, visual voicemail, enhanced directory and call history applications, real-time telephony presence information

IP 420

Contact center agents, lobbies, break rooms, classrooms

2 lines, SIP

IP 265

Operators, contact center agents, assistants, receptionists, advanced professionals

6 lines, color screen

IP 230g

Professionals, advanced professionals, contact center agents, remote workers

3 lines, integrated VPN client, Gigabit Ethernet

IP 230

Professionals

3 lines

IP 212k

Small business

12 lines

IP 115

Contact center agents, lobbies, break rooms, classrooms

Single-line, speakerphone

IP 110

Contact center agents, lobbies, break rooms, classrooms

Single-line

BB24

Operators, assistants, receptionists

24 lines, feature keys, Ethernet switch port allows connection of a PC or an additional BB24 or IP phone
Supported by ShoreTel 100-, 200-, and 500-Series IP Phones

BB424

Operators, assistants, receptionists

Supports 96 programmable buttons by either connecting up to four BB424 devices (with 24 physical buttons on each) or through virtual pages when fewer devices are used
Supported by ShoreTel IP 485g phones through the USB port


Following is the list of the Phones, Button Boxes supported in ST 14.2 Onsite

Phone Model

User or Purpose

Features

IP 930D

Roaming employees such as floor
managers, filing clerks, and security guards

Cordless (DECT technology), 3 lines

IP 655

Executives, advanced professionals, remote workers, conference rooms

12 lines, large color touch screen, integrated VPN client, Gigabit Ethernet
Enhanced directory and call history applications, with real-time telephony presence information and visual voicemail

IP 565g

Executives, advanced professionals, remote workers

6 lines, integrated VPN client, Gigabit Ethernet,
Bluetooth

IP 560g

Operators, contact center agents, assistants, receptionists, advanced professionals, remote workers

6 lines, integrated VPN client, Gigabit Ethernet

IP 485g

Executives, advanced professionals

8 lines, large color screen, SIP, Gigabit Ethernet, USB port, visual voicemail, enhanced directory and
call history applications, real-time telephony presence information

IP 480g

Operators, contact center agents, assistants, receptionists, advanced professionals

8 lines, large black and white screen, SIP, Gigabit Ethernet, visual voicemail, enhanced directory and call history applications, real-time telephony presence information

IP 480

Professionals, contact center agents

8 lines, large black and white screen, SIP, visual voicemail, enhanced directory and call history applications, real-time telephony presence information

IP 420

Contact center agents, lobbies, break rooms, classrooms

2 lines, SIP

IP 530

Professionals

3 lines, InstaDial™ functionality

IP 265

Operators, contact center agents, assistants, receptionists, advanced professionals

6 lines, color screen

IP 230g

Professionals, advanced professionals, contact center agents, remote workers

3 lines, integrated VPN client, Gigabit Ethernet

IP 230

Professionals

3 lines

IP 212k

Small business

12 lines

IP 115

Contact center agents, lobbies, break rooms, classrooms

Single-line, speakerphone

IP 110

Contact center agents, lobbies, break rooms, classrooms

Single-line

BB24

Operators, assistants, receptionists

24 lines, feature keys, Ethernet switch port allows connection of a PC or an additional BB24 or IP phone
Supported by ShoreTel 100-, 200-, and 500-Series IP Phones

 

Related Articles

  ShoreTel 14.2 Planning and Installation Guide
  ShoreTel Connect ONSITE Planning and Installation Guide


 

Article: 000012509