ShoreTel On Call Router administrator and user guide
The ShoreTel On Call Router consists of two separately installed software components. They are:
The On Call Router Service
The On Call Router Administration Configuration Utility
The On Call Router Service (aka the server) is a Microsoft Windows service. The call router is installed on a ShoreTel headquarters (HQ) and/or application (DVS) servers. It needs to be installed on a ShoreTel server because it needs to control route point(s) in order to route inbound calls. It runs 24*7 watching for calls to present to the configured route point extensions.
Created Date 2014-05-17 - Modified Date 2016-03-04