Phone Call Billing and Cost Recovery guide

Extended Summary

Professional firms that bill clients for time and services such as law offices, accountants, architects, etc. may have a requirement to assign a client’s account number to some or all calls that occur on behalf of the particular client. This is usually to bill back the cost of the call and/or the cost of the professional’s time during the call.

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ShoreTel Dates

Created Date 2014-05-16 - Modified Date 2016-03-04

Article: 000002459