Integrating with Microsoft Exchange

Content

Integrating your ShoreTel Connect CLOUD phone system with your organization's Microsoft Exchange server allows ShoreTel Connect desktop client users to view and create Exchange calendar events through the ShoreTel Connect client. Decision Makers and Phone Managers can configure Microsoft Exchange integration from the ShoreTel Connect portal.

  1. Log in to the ShoreTel Connect Portal.
  2. On the Phone System menu, click Add-on Features.
  3. Click the App Integrations tab.
  4. Under Microsoft Exchange Server, next to Exchange Server Name or IP, click the current setting.
  5. Type the fully-qualified domain name (FQDN) or IP address of your organization’s Microsoft Exchange server.
  6. Click to save your changes.

Removing Microsoft Exchange Configuration

Removing the Microsoft Exchange server name or IP address prevents Connect desktop client users from viewing and creating Exchange calendar events from within the ShoreTel Connect client.

  1. Log in to the ShoreTel Connect Portal.
  2. On the Phone System menu, click Add-on Features.
  3. Click the App Integrations tab.
  4. Under Microsoft Exchange Server, next to Exchange Server Name or IP, click the current setting.
  5. Delete the Microsoft Exchange server name or IP address.
  6. Click to save your changes.
  7. When prompted, click Remove to confirm that you want to remove the Exchange server configuration.

    The Exchange server configuration is removed and the field displays Not configured.

Related Articles

ShoreTel Connect Client User Guide
Roles and Permissions
Viewing a List of Authorized Contacts
ShoreTel Connect Portal Documentation

ShoreTel Dates

Created Date 2016-08-12 - Modified Date 2017-07-31


Article: 000012052