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Connect CLOUD User Management


As an Authorized Contact, you can use the Connect Portal to do some or all of the following, depending on the role you are assigned:

Viewing a List of Users

You can view and manage all users on your account. This includes the ability to reset and unlock passwords, access and update personal contact information and phone profile feature settings, and more.

The following information is displayed for each User on the Users page of the Connect Portal:

To view a list of Users:

  1. Log in to the Connect Portal.
  2. On the Phone System menu, click Users.
  3. To filter the list, do one of the following:
    • In the list above the toolbar, select the location to view.
    • Type your filter criteria in the search field on the toolbar.
    • Type your filter criteria under the appropriate column heading.
    • Select the check box under any of the role columns to only view contacts assigned that role.

Related Articles

Roles and Permissions
Viewing a List of Authorized Contacts
Managing Groups
Swapping Connect CLOUD Profile Types
Changing the Phone Number or Extension for a User
Connect Portal Documentation

ShoreTel Dates

Created Date 2016-08-12 - Modified Date 2017-10-11

Article: 000012047