ShoreTel Connect CLOUD Contact Center Chat Guide

Extended Summary

This guide provides information about how set up and use chat and web callback pages for use with the ShoreTel Connect CLOUD Contact Center chat feature. 

Included in this guide are sample chat and web callback HTML pages as well as a sample cascading style sheet (CSS). While the samples are fully functional and provide basic pages, be aware that you can modify them to suit your needs.

If you are unfamiliar with HTML and CSS concepts and practices, refer to w3schools.com for additional reference and procedural information.

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ShoreTel Dates

Created Date 2016-08-02 - Modified Date 2017-03-27


Article: 000011958