Network Best Practices for ShoreTel Connect CLOUD

Extended Summary

The purpose of this application note is to summarize the requirements for the ShoreTel hosted local customer network environment.

The attached PDF documents the use of data networking best practices for the ShoreTel Connect CLOUD 1.X platform (and to a lesser extent, the legacy ShoreTel Sky platform). Network Administrators must consider a multitude of complex configuration tools and networking parameters when designing a small or large-scale local area network (LAN) and also remotely connected sites over a wide area network (WAN).

With regard to VoIP, essential tools include the use of Virtual LANs (VLANs) and Quality of Service (QoS) configurations to virtually guarantee voice quality over a “best effort” data network. Please refer to your network equipment manufacturer’s documentation in order to apply the ideas and concepts presented in this document to your specific equipment and environmental needs.

The PDF attached below includes the following topics:

Attachment 1

ShoreTel Dates

Created Date 2015-10-06 - Modified Date 2017-07-20

Article: 000008671