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Mitel Connect CLOUD Release Notes

Content

Software Release Notes for Mitel Connect CLOUD R1708 (September, 2017)

Table of Contents

Overview
Feature Changes in this Release
  -Tips for Known Issues
Known Issues
  -  Affecting Mitel Connect CLOUD PBX, Connect Client, Phone FW, and Connect Portal
  -  Affecting Mitel Connect Contact Center
  -  Affecting Mitel Connect Mobility
  -  Affecting Mitel Call Recording
Resolved Issues in this Release

Overview

The Mitel Connect CLOUD Release Notes includes new features debuting in this build as well as known issues affected by this build.

In this monthly release, the following components will be upgraded at staggered intervals:

Feature Changes in this Release

AreaDescription
 Connect Portal
  • Australia
    • Emergency Contact Field in Add Contracts Wizard (Mandatory for Australia CLOUD Accounts)
  • Auto Onboarding (AoB)
  • Notifications to DM's and PM's when Transfer Request is Submitted, In Progress, or Completed
  • Transfer Requests Supported for SKY customers
  • Tenant Migration Tool
  • Activate a Single Conference Number
  • Activate Conference - Multi Country Support
  • Global Numbers
  • Support India and Mexico ITFS numbers
  • Mobility added to Essential and Education Essentials license bundle
  • 5 Digit Extension for the US & Canada. Only supported on Instance BEV at this time.
  • Defect Fixes
Connect Core
  • CentOS support for appliances (LDVS, SA and V-switches)
  • Defect Fixes
Phone
  • Defect Fixes
Connect Client
  • Defect Fixes
Connect Telephony for Microsoft Plugin
  • Defect Fixes
Connect for Chrome browser
  • Sync availability state with Google calendar
  • External Assignment
  • Defect Fixes
Connect for Mobile
  • Defect Fixes
Connect Contact Center
  • Defect Fixes
Teamwork for Mobile
  • iOS Client
    • Teamwork conferencing
    • Group membership message in one cell
    • Workspace Search by Name from workspace list screen
    • Defect Fixes, stability and UI improvement
    • iOS 11 Support
  • Android Client
    • Teamwork conferencing
    • Sorting workspace with recent activity
    • Clear cache option
    • Defect Fixes, stability and UI improvement
Teamwork for Web
  • Login and Logout
  • Create/Edit Workspaces
  • Join Workspaces
  • Workspace Highlights
  • @Mentions
  • Notifications
  • Send Logs
Call Recording
  • Call recordings adds, changes or closes may take up to 48hrs to process
  • Defect Fixes

Tips for Known Issues

Connect Client Installations and Logging in

Changes to Microsoft Upgrade Requirements: Recent changes in Microsoft security certificates require that all software released after December 31, 2015, be signed using SHA-256.  As a result, customers running or installing the Mitel Connect client on Microsoft Windows 7 must install all recommended Microsoft software updates prior to Mitel installation or upgrade. Microsoft is no longer supporting the SHA-1 hashing algorithm for the Microsoft root certificate program. The SHA-256 hashing algorithm is now required for Microsoft Windows to verify signed code that has been timestamped after Dec 31, 2015. This Microsoft requirement means that any application code signed using SHA-1 is now blocked or disabled by the Windows operating system. Mitel Connect software is signed using SHA-256 to comply with and operate properly in the Windows environment. While SHA-256 is natively supported by Microsoft Windows 8 and above, SHA-256 is not natively supported by older Windows operating systems such as Microsoft Windows 7.

Known Issues

Known Issues Affecting Mitel Connect CLOUD PBX, Connect Client, Phone FW, and Connect Portal

Defect NumberDescriptionWorkaround
ENG-413563Connect Onsite with client telephony (TSP) loaded, an AD user's TAPI line not initializingMitel will resolve this issue in a future release.
ENG-451879Error received when going to Recorder Admin > Schedule Recordings in TelstratMitel will resolve this issue in a future release.
ENG-458287Using Send Client Logs Sends the Log File to an Invalid Email AddressMitel will resolve this issue in a future release.
ENG-477495Power routing rules configured in the Connect Client are not displaying properly in portalMitel will resolve this issue in a future release.
ENG-483164Connect Client Not Displaying User's Personal Conference BridgeMitel will resolve this issue in a future release.
ENG-491500Users are not able to login to phones - Getting an error "USer Assignment - CAS Connection Failure"Mitel will resolve this issue in a future release.
ENG-492885Close account orders failing due to call flowMitel will resolve this issue in a future release.
ENG-496320Connect Username Desync ErrorMitel will resolve this issue in a future release.
ENG-499058ConnectSync generates EventID 5008 every 5 minutesMitel will resolve this issue in a future release.
ENG-503385Connect - History.sq3 files corruptMitel will resolve this issue in a future release.

Known Issues Affecting Mitel Connect Contact Center

None at this time.

Known Issues Affecting Mitel Connect Mobility

None at this time.

Known Issues Affecting Mitel Call Recording

None at this time.

Resolved Issues in this Release 

See the following articles to learn about resolved issues:

ShoreTel Dates

Created Date 2016-03-18 - Modified Date 2017-10-18


Article: 000011731