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How to Run a PRI Trace on ST Switch

Procedure

You successfully SSH to the ST Switch, use the command gotoshell and run pri_log=4 and pri_trace=4 and no output is seen.
In the ST switches you need to run first trace_redirect 1 to show the output and trace_redirect 0 to turn off the output.

SSH to the ST switch
in the stcli
gotoshell
run
trace_redirect 1
pri_log=4
pri_trace=4

After running the debugĀ 
Turn off
pri_log=0
pri_trace=0
trace_redirect 0

ShoreTel Dates

Created Date 2017-02-06 - Modified Date 2017-04-20


Article: 000012907