Unable to See Administrative Permissions Setting in Director

Scenario

Unable to see Administrative Permissions setting in System Parameters in Director (14.2 or below)/ System (Connect) in Director.

Users have been created in Director and set up as System administrators but when you log into Director you can't see the Administrative Permissions setting in System Parameters. 

14.2 or below Screen Shot
User-added image

Connect Screen Shot
User-added image

Attempt to log into Director using admin / changeme credentials. You will then see Administrative Permissions setting in System Parameters (14.2 or below)/ System (Connect) in Director.

Review the roles for the System Administrator setting. Validate that the "Administrative permission management" is checked. If it is not, check this setting and save. Log out of Director as admin and log in using the users System Administrator account credentials. You should then be able to see the Administrative Permissions setting in System Parameters. 
 


Article: 000012526